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How We Protect Your Account Data

Your account details, DANA, OVO, GoPay and QRIS records, device sessions, and Live Baccarat or Aviator activity are covered by this Privacy Policy before you open your account.

Account data scopePayment record careCookie controlsDevice session checks
1nbet How We Protect Your Account Data
CONTACT ROUTES

Ask Us About Your Privacy Choices

Privacy questions should reach a person who can check your account trail, not a generic inbox. If you are in Denpasar and see an unfamiliar login, start with live chat, then share your registered phone or email so we can locate the right profile without exposing extra data. Our team is available 09:00-01:00 WIB through chat, WhatsApp, and email for access, correction, cookie, and deletion requests.

Team online

Live chat privacy help

Use the chat button after login for quick privacy questions about active sessions, cookie settings, or a wallet receipt. We answer daily from 09:00-01:00 WIB and may ask for one account-matching detail.

WhatsApp account check

Send a privacy request through our WhatsApp channel when you cannot access your profile. We may ask for your registered phone, email, and the last DANA, OVO, GoPay or QRIS reference.

Email data request

Write to [email protected] for access, correction, or deletion requests that need a written trail. Include your username and request type, but never send your password or full payment app PIN.

DATA PRACTICE

Cookies, Devices, Wallets, and Account Control

Your privacy choices are easiest to manage when you know where each setting sits.

Account details

We collect profile details you provide during account creation, such as name, phone number, email, and username. These details help us match you to support requests and protect access when a login looks unusual.

Payment references

DANA, OVO, GoPay and QRIS references are used to match deposits, withdrawal checks, and wallet disputes to your account. We do not ask for your app PIN or store full payment-app login details.

Cookies and browser signals

Cookies help remember your session, language choice, and device checks. You can clear them in your browser settings, though doing so may require a fresh login and another account security step.

Game-session records

For Live Baccarat, Aviator, Bingo, Royal Fishing and similar rooms, we keep session records tied to account operation and dispute handling. These records show time, table or room, device, and account status.

Retention periods

We keep data only as long as needed for account service, security, payment checks, dispute handling, and legal duties. When data is no longer needed, we aim to delete or separate it from your profile.

Correction requests

If your phone number, email, or name needs updating, contact support from your logged-in profile when possible. We may ask you to confirm a recent login or wallet reference before making changes.

Questions About Your Privacy Rights

These answers cover the privacy questions we receive most often before and after account creation. They explain what we collect, how wallet records are handled, how device checks work, and how you can reach us. If your request involves access or eligibility, remember that service availability depends on local law and applies only where local law permits.

We may collect your name, phone number, email, username, password record, device type, IP address, login time, and wallet references. This helps us run your account, protect access, and answer privacy requests.

We keep payment references to match wallet activity to your account, check disputes, and confirm withdrawal requests. We do not need your payment app PIN, and support will not ask for it.

Log in and open Account > Profile to check your saved phone, email, and name. If a detail cannot be edited on screen, contact chat from the same account for a correction request.

Yes. Open Account > Security > Active Sessions, choose the device, and remove it. If you cannot log in, contact WhatsApp support and confirm your registered phone or recent wallet reference.

Cookies mainly help with session state, language choice, and security checks. Game-session records are stored in account systems, while cookies help the browser keep you connected and reduce repeated login prompts.

Email [email protected] with your username and deletion request. We will check account status, payment records, disputes, and legal duties before removing data that no longer needs to be kept.

Start with live chat between 09:00-01:00 WIB or email [email protected]. Tell us what happened, which device you used, and whether the issue involved login, wallet activity, or support messages.